Returns Policy
You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please contact with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Allen-Bradley Micro800 Series, Allen-Bradley Micro810, Allen-Bradley Micro820, Allen-Bradley Micro830, Allen-Bradley Micro850, Allen-Bradley Micro870, Allen-Bradley MicroLogix 1000, Allen-Bradley MicroLogix 1100, Allen-Bradley MicroLogix 1200, Allen-Bradley MicroLogix 1400, Allen-Bradley MicroLogix 1500, Allen-Bradley CompactLogix 5370, Allen-Bradley CompactLogix 5380, Allen-Bradley CompactLogix 5480, Allen-Bradley ControlLogix 5550, Allen-Bradley ControlLogix 5560, Allen-Bradley ControlLogix 5570, Allen-Bradley ControlLogix 5580, Allen-Bradley ControlLogix 5590, Allen-Bradley FlexLogix, Allen-Bradley GuardLogix 5380S, Allen-Bradley GuardLogix 5580S, Allen-Bradley SoftLogix, Allen-Bradley SLC 5/01, Allen-Bradley SLC 5/02, Allen-Bradley SLC 5/03, Allen-Bradley SLC 5/04, Allen-Bradley SLC 5/05, Allen-Bradley PLC-2, Allen-Bradley PLC-3, Allen-Bradley PLC-5, Allen-Bradley PanelView Plus 6, Allen-Bradley PanelView Plus 7, Allen-Bradley PanelView 5000, Allen-Bradley PanelView 800, Allen-Bradley VersaView 5400, Allen-Bradley VersaView 6300, Allen-Bradley FactoryTalk View ME, Allen-Bradley FactoryTalk View SE, Allen-Bradley PowerFlex 4, Allen-Bradley PowerFlex 4M, Allen-Bradley PowerFlex 40, Allen-Bradley PowerFlex 40P, Allen-Bradley PowerFlex 520, Allen-Bradley PowerFlex 523, Allen-Bradley PowerFlex 525, Allen-Bradley PowerFlex 527, Allen-Bradley PowerFlex 70, Allen-Bradley PowerFlex 700, Allen-Bradley PowerFlex 700S, Allen-Bradley PowerFlex 753, Allen-Bradley PowerFlex 755, Allen-Bradley PowerFlex 755T, Allen-Bradley PowerFlex 7000, Allen-Bradley Kinetix 300, Allen-Bradley Kinetix 350, Allen-Bradley Kinetix 5500, Allen-Bradley Kinetix 5700, Allen-Bradley Kinetix 6500, Allen-Bradley Kinetix 7000, Allen-Bradley Bulletin 100 Contactor, Allen-Bradley Bulletin 193 Overload Relay, Allen-Bradley Bulletin 592 Overload Relay, Allen-Bradley Bulletin 140M Motor Protection Circuit Breaker, Allen-Bradley Bulletin 140G Molded Case Circuit Breaker, Allen-Bradley Bulletin 150 Soft Starter, Allen-Bradley Bulletin 151 Soft Starter, Allen-Bradley Bulletin 156 SMC-50 Soft Starter, Allen-Bradley Bulletin 509 Motor Starter, Allen-Bradley Bulletin 505 Motor Starter, Allen-Bradley Bulletin 2500 Motor Starter, Allen-Bradley Bulletin 194E Disconnect Switch, Allen-Bradley Bulletin 194R Disconnect Switch, Allen-Bradley Bulletin 855 Signaling Device, Allen-Bradley 1756 ControlLogix I/O, Allen-Bradley 1769 Compact I/O, Allen-Bradley 1734 POINT I/O, Allen-Bradley 1794 FLEX I/O, Allen-Bradley 5069 Compact I/O, Allen-Bradley 1715 Redundant I/O, Allen-Bradley 1797 FLEX Ex I/O, Allen-Bradley 2085 Micro800 Plug-in I/O, Allen-Bradley ArmorBlock I/O, Allen-Bradley ArmorPoint I/O, Allen-Bradley Guardmaster 700-S Relay, Allen-Bradley Guardmaster 440R Relay, Allen-Bradley GuardLogix Compact, Allen-Bradley GuardShield Light Curtain, Allen-Bradley Guardmaster 440L Light Curtain, Allen-Bradley Guardmaster 440K Switch, Allen-Bradley Guardmaster 440T Switch, Allen-Bradley Guardmaster 440G Interlock Switch, Allen-Bradley 100S Safety Contactor, Allen-Bradley 1732ES Safety I/O, Allen-Bradley 1791ES Safety I/O, Allen-Bradley SafeZone Safety Scanner, Allen-Bradley 42EF Photoelectric Sensor, Allen-Bradley 42AF Photoelectric Sensor, Allen-Bradley 871C Proximity Sensor, Allen-Bradley 871P Proximity Sensor, Allen-Bradley 871R Proximity Sensor, Allen-Bradley 802T Limit Switch, Allen-Bradley 42CM Color Sensor, Allen-Bradley 42CF Laser Sensor, Allen-Bradley 45LMS Laser Distance Sensor, Allen-Bradley 836 Pressure Switch, Allen-Bradley 837 Temperature Switch, Allen-Bradley 800T Push Button, Allen-Bradley 800H Pilot Light, Allen-Bradley Stratix 2000, Allen-Bradley Stratix 2100, Allen-Bradley Stratix 2500, Allen-Bradley Stratix 5400, Allen-Bradley Stratix 5700, Allen-Bradley Stratix 5800, Allen-Bradley 1756 Communication Module, Allen-Bradley 1783 NAT Module, Allen-Bradley 1783 VPN Module, Allen-Bradley 1788 Communication Adapter, Allen-Bradley 1789 SoftLogix Interface, Allen-Bradley 1734-AENTR, Allen-Bradley 1794-AENT, Allen-Bradley 5069-AEN2TR, Allen-Bradley 1769-SDN, Allen-Bradley 1788-ENBT, Allen-Bradley 1756-CN2, Allen-Bradley 1756-CN2R, Allen-Bradley Bulletin 1489-M Miniature Circuit Breaker, Allen-Bradley Bulletin 1492 Fuse Holder, Allen-Bradley Bulletin 1492 Terminal Block, Allen-Bradley Bulletin 1606 Power Supply, Allen-Bradley Bulletin 1692 Electronic Circuit Protection, Allen-Bradley Bulletin 141A Disconnect Switch, Allen-Bradley Bulletin 141D Disconnect Switch, Allen-Bradley Bulletin 156-C SMC-50, Allen-Bradley Kinetix VP Servo Motor, Allen-Bradley Kinetix TL Servo Motor, Allen-Bradley Kinetix MP Servo Motor, Allen-Bradley Kinetix MPL Servo Motor, Allen-Bradley Bulletin 2090 Cable, Allen-Bradley Studio 5000 Logix Designer, Allen-Bradley Connected Components Workbench, Allen-Bradley FactoryTalk View, Allen-Bradley FactoryTalk Historian, Allen-Bradley FactoryTalk AssetCentre, Allen-Bradley FactoryTalk VantagePoint, Allen-Bradley FactoryTalk Linx, Allen-Bradley RSLogix 500, Allen-Bradley RSLogix 5000, Allen-Bradley FactoryTalk Activation, Allen-Bradley PanelView Plus 6, Allen-Bradley PanelView Plus 7, Allen-Bradley PanelView 800, Allen-Bradley PanelView 5000, Allen-Bradley VersaView 5400, Allen-Bradley VersaView 6300, Allen-Bradley VersaView Thin Client, Allen-Bradley MobileView Teach Pendant, Allen-Bradley Bulletin 855 Tower Light, Allen-Bradley Bulletin 856 Beacon, Allen-Bradley Bulletin 839 Flow Switch, Allen-Bradley PLC-2, Allen-Bradley PLC-3, Allen-Bradley PLC-5, Allen-Bradley SLC 500, Allen-Bradley PanelView Standard 300, Allen-Bradley PanelView Standard 550, Allen-Bradley PanelView Standard 600, Allen-Bradley PanelView Standard 1000, Allen-Bradley PanelView Standard 1400, Allen-Bradley PowerFlex 70 Legacy, Allen-Bradley PowerFlex 700 Legacy, Allen-Bradley DH+ Network, Allen-Bradley ControlNet Network, Allen-Bradley DeviceNet Network